# Technical Support

**URL:** https://forums.funcom.com/c/archive/mutant-year-zero/myz-support/40.md

[Latest](https://forums.funcom.com/latest.md) · [Categories](https://forums.funcom.com/categories.md) · [Tags](https://forums.funcom.com/tags.md)

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## [UPDATED August 4th: Seed of Evil content on Xbox One (PLEASE READ)](https://forums.funcom.com/t/updated-august-4th-seed-of-evil-content-on-xbox-one-please-read/82308)

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**Author:** [@Jens\_Erik](https://forums.funcom.com/u/Jens_Erik)\
**Replies:** 0\
**Last updated:** [August 1, 2019, 12:20pm UTC](https://forums.funcom.com/t/updated-august-4th-seed-of-evil-content-on-xbox-one-please-read/82308 "2019-08-01T12:20:29Z")

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Update (August 4th): The issue causing the expansion content to not show up in-game and under Games and Add-ons should now be fixed. Please make sure to download the latest update and restart your consoles before playin…

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## [About the Technical Support category](https://forums.funcom.com/t/about-the-technical-support-category/1163)

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**Author:** [@AndyB](https://forums.funcom.com/u/AndyB)\
**Replies:** 0\
**Last updated:** [November 29, 2018, 11:00pm UTC](https://forums.funcom.com/t/about-the-technical-support-category/1163 "2018-11-29T23:00:00Z")

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Having an issue? Ask for help here!

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## [Achievements "Zone Master" Bug](https://forums.funcom.com/t/achievements-zone-master-bug/302328)

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**Author:** [@Sirlame](https://forums.funcom.com/u/Sirlame)\
**Replies:** 0\
**Last updated:** [August 21, 2026, 8:14am UTC](https://forums.funcom.com/t/achievements-zone-master-bug/302328 "2026-08-21T08:14:16Z")

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NEED HELP! Even after obtaining all the game’s achievements, I can’t unlock the final achievement, “Zone Master.”

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## [Why the fake support links?](https://forums.funcom.com/t/why-the-fake-support-links/302185)

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**Author:** [@livingdeadgirl6969](https://forums.funcom.com/u/livingdeadgirl6969)\
**Replies:** 0\
**Last updated:** [August 15, 2026, 9:04pm UTC](https://forums.funcom.com/t/why-the-fake-support-links/302185 "2026-08-15T21:04:25Z")

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This is about The Secret World, there was no topic for it. I have somehow gotten locked out of my game and told my pw is wrong. I have requested repeatedly for a reset pw link. INstead, I have gotten an email with a fake…

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## [i am unable to play or create singleplayer/coop](https://forums.funcom.com/t/i-am-unable-to-play-or-create-singleplayer-coop/300230)

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**Author:** [@MR.LongNeck](https://forums.funcom.com/u/MR.LongNeck)\
**Replies:** 0\
**Last updated:** [June 15, 2026, 8:26am UTC](https://forums.funcom.com/t/i-am-unable-to-play-or-create-singleplayer-coop/300230 "2026-06-15T08:26:08Z")

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I have been trying to play single player and I keep getting the same error ‘The game is currently using a temporary mod list. You need to restart the game to play singleplayer/coop. Do you want to restart now?’ I have un…

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## ["v" key causes game to go in slowmotion / "b" key causes game to freeze in Scrapland](https://forums.funcom.com/t/v-key-causes-game-to-go-in-slowmotion-b-key-causes-game-to-freeze-in-scrapland/52244)

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**Author:** [@kr1z](https://forums.funcom.com/u/kr1z)\
**Replies:** 2\
**Last updated:** [November 25, 2025, 7:54am UTC](https://forums.funcom.com/t/v-key-causes-game-to-go-in-slowmotion-b-key-causes-game-to-freeze-in-scrapland/52244 "2025-11-25T07:54:28Z")

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Hi, I mapped the “v” key to “move right” and the “b” key to “Interact”. In Scrapland, the “v” key causes game to go in slowmotion. (when i push “v” again it returns to normal.) in Scrapland, the “b” key causes game an…

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## [Failed Saving Out of Disc Space](https://forums.funcom.com/t/failed-saving-out-of-disc-space/49917)

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**Author:** [@rkrd](https://forums.funcom.com/u/rkrd)\
**Replies:** 13\
**Last updated:** [July 26, 2025, 11:29pm UTC](https://forums.funcom.com/t/failed-saving-out-of-disc-space/49917 "2025-07-26T23:29:40Z")

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I get this error message “Failed Saving out of disc space”, despite having around 100Gb free(according to settings menu on the PS4). This started to occur later in the game. Saving worked fine before.

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## [Seed of Evil DLC is not available via Steam Family Sharing feature!](https://forums.funcom.com/t/seed-of-evil-dlc-is-not-available-via-steam-family-sharing-feature/287199)

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**Author:** [@PaulNevada](https://forums.funcom.com/u/PaulNevada)\
**Replies:** 0\
**Last updated:** [May 21, 2025, 6:47pm UTC](https://forums.funcom.com/t/seed-of-evil-dlc-is-not-available-via-steam-family-sharing-feature/287199 "2025-05-21T18:47:39Z")

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Hi! Fix DLC’s non-availability, please! I do can download it, but it doesn’t show up in-game! This is the only game with such a bug! :frowning:

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## [The problem with the quest “Explore crash site”](https://forums.funcom.com/t/the-problem-with-the-quest-explore-crash-site/49723)

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**Author:** [@Jamessun](https://forums.funcom.com/u/Jamessun)\
**Replies:** 16\
**Last updated:** [November 15, 2024, 12:22pm UTC](https://forums.funcom.com/t/the-problem-with-the-quest-explore-crash-site/49723 "2024-11-15T12:22:53Z")

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Hello. It has already reported a similar problem, but no solutions have been found. The fact is that I can’t do the quest with a tour of the wreck site in the House of Bones. Rather, I already executed it once, took Magn…

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## [Mutant Year Zero Road to Eden не запускается](https://forums.funcom.com/t/mutant-year-zero-road-to-eden/260696)

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**Author:** [@Alex\_Sam](https://forums.funcom.com/u/Alex_Sam)\
**Replies:** 0\
**Last updated:** [August 29, 2024, 2:27pm UTC](https://forums.funcom.com/t/mutant-year-zero-road-to-eden/260696 "2024-08-29T14:27:07Z")

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День добрый, приобрел игру “Mutant Year Zero Road to Eden” в Steem. После установки игра не запускается. В чем может быть проблема?

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## [Blue Screen Crashing](https://forums.funcom.com/t/blue-screen-crashing/258739)

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**Author:** [@MikeHurley](https://forums.funcom.com/u/MikeHurley)\
**Replies:** 0\
**Last updated:** [July 13, 2024, 7:16pm UTC](https://forums.funcom.com/t/blue-screen-crashing/258739 "2024-07-13T19:16:57Z")

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Game crashing to blue screen within first few minutes of play. Having similar problem with Dune Spice Wars. Does not occur with games from other publishers. System: AMD Ryzen 8700G APU Radeon 780M Graphics Asrock 620…

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## [\[BUG\]\[PC\] In Steam the last achievement "Zone Master" didn't unlock](https://forums.funcom.com/t/bug-pc-in-steam-the-last-achievement-zone-master-didnt-unlock/48778)

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**Author:** [@SiDemon](https://forums.funcom.com/u/SiDemon)\
**Replies:** 18\
**Last updated:** [May 7, 2024, 7:22pm UTC](https://forums.funcom.com/t/bug-pc-in-steam-the-last-achievement-zone-master-didnt-unlock/48778 "2024-05-07T19:22:14Z")

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Hello. All achievements include hidden, in sum 35, were unlocked. But the counter in “Zone Master” still shows 34/35. In Steam it shows 35/36 unlocked. Hope this issue will be fixed soon. Thank you in advance.

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## [Bug\\ Can't target robot boss to begin combat or loot El Generator in Lair of the Horned Devil](https://forums.funcom.com/t/bug-cant-target-robot-boss-to-begin-combat-or-loot-el-generator-in-lair-of-the-horned-devil/48707)

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**Author:** [@With\_a\_Y](https://forums.funcom.com/u/With_a_Y)\
**Replies:** 19\
**Last updated:** [May 4, 2024, 2:13pm UTC](https://forums.funcom.com/t/bug-cant-target-robot-boss-to-begin-combat-or-loot-el-generator-in-lair-of-the-horned-devil/48707 "2024-05-04T14:13:34Z")

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I dispatched all the enemies without alerting the MIMIR robot boss and now I can’t seem to fight it at all and nor can I loot the EL Generator artifact.

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## [On SWITCH: no music after updates](https://forums.funcom.com/t/on-switch-no-music-after-updates/252755)

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**Author:** [@hexeric](https://forums.funcom.com/u/hexeric)\
**Replies:** 0\
**Last updated:** [April 4, 2024, 2:00pm UTC](https://forums.funcom.com/t/on-switch-no-music-after-updates/252755 "2024-04-04T14:00:54Z")

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using the physical version on switch, after it updates, all music is gone from the game. i read many experience this but since 2019 there has been no answer? can one change from physical to digital and is it fixed there? …

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## [I purchased in game coins in konan exiles and have not received them](https://forums.funcom.com/t/i-purchased-in-game-coins-in-konan-exiles-and-have-not-received-them/247921)

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**Author:** [@oJayMaCo](https://forums.funcom.com/u/oJayMaCo)\
**Replies:** 0\
**Last updated:** [January 4, 2024, 3:22am UTC](https://forums.funcom.com/t/i-purchased-in-game-coins-in-konan-exiles-and-have-not-received-them/247921 "2024-01-04T03:22:41Z")

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I purchased in game coins from Conan exiles twice and have not received them

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## [Game won't start on Steam](https://forums.funcom.com/t/game-wont-start-on-steam/245658)

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**Author:** [@igitdog](https://forums.funcom.com/u/igitdog)\
**Replies:** 0\
**Last updated:** [December 13, 2023, 8:54am UTC](https://forums.funcom.com/t/game-wont-start-on-steam/245658 "2023-12-13T08:54:53Z")

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I just migrated to Windows 11 and the game will not run. I have verified, reinstalled, and then re-installed steam. Anyone else having this issue?

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## [Character lost when lost connection](https://forums.funcom.com/t/character-lost-when-lost-connection/238836)

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**Author:** [@Svenur](https://forums.funcom.com/u/Svenur)\
**Replies:** 0\
**Last updated:** [September 3, 2023, 8:38pm UTC](https://forums.funcom.com/t/character-lost-when-lost-connection/238836 "2023-09-03T20:38:14Z")

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Hi i was disconnected from the game suddenly while fighting spiders. I logged back in immediately only to find myself at the character creation screen again. I restarted my ps5 and then relogged but still my character is…

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## [Mutant will not go past title screen](https://forums.funcom.com/t/mutant-will-not-go-past-title-screen/231358)

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**Author:** [@Yannidanger](https://forums.funcom.com/u/Yannidanger)\
**Replies:** 0\
**Last updated:** [June 20, 2023, 5:27pm UTC](https://forums.funcom.com/t/mutant-will-not-go-past-title-screen/231358 "2023-06-20T17:27:24Z")

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Mutant year zero will not allow me to play. Infinite loading loop on title screen. Have reinstalled, still same issue. I have a picrure but because im a new user i cant post it.

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## [Physical PS4 Deluxe Edition is missing Seed of Evil DLC](https://forums.funcom.com/t/physical-ps4-deluxe-edition-is-missing-seed-of-evil-dlc/220136)

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**Author:** [@rabchinsky](https://forums.funcom.com/u/rabchinsky)\
**Replies:** 0\
**Last updated:** [February 21, 2023, 2:32pm UTC](https://forums.funcom.com/t/physical-ps4-deluxe-edition-is-missing-seed-of-evil-dlc/220136 "2023-02-21T14:32:53Z")

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I own physical copy of Mutant Year Zero Deluxe Edition. It should include base game and Seed of Evil DLC. However, when putting the disc to my PS5 console, the regular edition of the game gets installed, and Seed of Evil…

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## [I own physical copy of PS4 Deluxe Edition, yet I am missing Seed of Evil DLC](https://forums.funcom.com/t/i-own-physical-copy-of-ps4-deluxe-edition-yet-i-am-missing-seed-of-evil-dlc/218192)

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**Author:** [@rabchinsky](https://forums.funcom.com/u/rabchinsky)\
**Replies:** 0\
**Last updated:** [January 24, 2023, 6:49pm UTC](https://forums.funcom.com/t/i-own-physical-copy-of-ps4-deluxe-edition-yet-i-am-missing-seed-of-evil-dlc/218192 "2023-01-24T18:49:01Z")

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I own physical copy of Mutant Year Zero Deluxe Edition. It should include base game and Seed of Evil DLC. However, when putting the disc to my PS5 console, the regular edition gets installed, and Seed of Evil DLC is not …

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## [How to fix parse error when missing data from the input source in Alteryx?](https://forums.funcom.com/t/how-to-fix-parse-error-when-missing-data-from-the-input-source-in-alteryx/209457)

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**Author:** [@pavanbitsphs](https://forums.funcom.com/u/pavanbitsphs)\
**Replies:** 0\
**Last updated:** [October 7, 2022, 7:30am UTC](https://forums.funcom.com/t/how-to-fix-parse-error-when-missing-data-from-the-input-source-in-alteryx/209457 "2022-10-07T07:30:46Z")

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I am quite new to data analytics, SQL and Alteryx. I have a workflow that is getting a parse error, when alteryx macros( 1. https://hkrtrainings.com/alteryx-macros) is used because the fields are missing from the input s…

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## [Opening chest causes hard crash](https://forums.funcom.com/t/opening-chest-causes-hard-crash/205498)

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**Author:** [@Hydralisk](https://forums.funcom.com/u/Hydralisk)\
**Replies:** 1\
**Last updated:** [September 20, 2022, 3:25pm UTC](https://forums.funcom.com/t/opening-chest-causes-hard-crash/205498 "2022-09-20T15:25:51Z")

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So first chest opening with Dux causes PC shut down with motherboard reporting power surge(!) After restart several USB devices got powered off and had to reinstall them. Next time I opened chests with Bormin and it lo…

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## [The game cheats you pt.2](https://forums.funcom.com/t/the-game-cheats-you-pt-2/48119)

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**Author:** [@JohnnyCasey](https://forums.funcom.com/u/JohnnyCasey)\
**Replies:** 2\
**Last updated:** [August 22, 2022, 1:42pm UTC](https://forums.funcom.com/t/the-game-cheats-you-pt-2/48119 "2022-08-22T13:42:40Z")

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Floating Zone Dog. If you keep watch the video, you will see the very brief moment where Zone Dog briefly moves down to the ground and move up on the train.

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## [Metal fields bug unable to continue game](https://forums.funcom.com/t/metal-fields-bug-unable-to-continue-game/197575)

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**Author:** [@raint567](https://forums.funcom.com/u/raint567)\
**Replies:** 0\
**Last updated:** [July 22, 2022, 5:06am UTC](https://forums.funcom.com/t/metal-fields-bug-unable-to-continue-game/197575 "2022-07-22T05:06:22Z")

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I am unable to go to Metal Fields. At any zone the quest indicators tells me where to go, but when I go to The iron searpent I do not get the quest nor the ??? indicator for metal fields. I only get the indicator for …

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## [Bugged Mimir Z200 behaviour in Forbidden City](https://forums.funcom.com/t/bugged-mimir-z200-behaviour-in-forbidden-city/194580)

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**Author:** [@Nedlim](https://forums.funcom.com/u/Nedlim)\
**Replies:** 1\
**Last updated:** [June 7, 2022, 7:08pm UTC](https://forums.funcom.com/t/bugged-mimir-z200-behaviour-in-forbidden-city/194580 "2022-06-07T19:08:23Z")

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Hello, I have a bug which breaks my game (currently) as I am playing on Iron Mutant mode. The case is that in Forbidden City one of (flying, spawned) Mimirs Z200 goes back to Mimir which spawned it - and it move like 3…

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## [Game does not lauch, goes to FunCom report BUG](https://forums.funcom.com/t/game-does-not-lauch-goes-to-funcom-report-bug/193086)

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**Author:** [@Misle](https://forums.funcom.com/u/Misle)\
**Replies:** 0\
**Last updated:** [May 8, 2022, 11:36am UTC](https://forums.funcom.com/t/game-does-not-lauch-goes-to-funcom-report-bug/193086 "2022-05-08T11:36:24Z")

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Hi, My game does not lauch. Once i press play in Steam is instantly goes to bug report of FUNCOM. Tried reinstalling and reinstalling with firewall off. Did not help. Maybe someone had similar issue?

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## [Launch problem Epic Games](https://forums.funcom.com/t/launch-problem-epic-games/189204)

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**Author:** [@Luegar](https://forums.funcom.com/u/Luegar)\
**Replies:** 0\
**Last updated:** [February 25, 2022, 7:24pm UTC](https://forums.funcom.com/t/launch-problem-epic-games/189204 "2022-02-25T19:24:18Z")

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Hey. I have problem - I did everything I read in Internet before creating new topic in here. So I finally wanted to play game, and all I can get is “bug report”. I played this game on Steam with no issiues and today I…

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## [Chest in The Castle of Light stuck in the air](https://forums.funcom.com/t/chest-in-the-castle-of-light-stuck-in-the-air/187258)

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**Author:** [@iolalog](https://forums.funcom.com/u/iolalog)\
**Replies:** 2\
**Last updated:** [January 30, 2022, 4:59pm UTC](https://forums.funcom.com/t/chest-in-the-castle-of-light-stuck-in-the-air/187258 "2022-01-30T16:59:47Z")

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Hi Funcom, I convinced Lux to step off his high horse with a grenade. It blew out the second story floor, and now I can’t get at the chest (see attached screenshot). I assume the chest were supposed to follow the floor …

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## [Irida’s shop softlock](https://forums.funcom.com/t/irida-s-shop-softlock/185450)

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**Author:** [@leos\_art](https://forums.funcom.com/u/leos_art)\
**Replies:** 7\
**Last updated:** [January 29, 2022, 2:31am UTC](https://forums.funcom.com/t/irida-s-shop-softlock/185450 "2022-01-29T02:31:22Z")

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Game mode: Single-player Type of issue: Bug Server type: - Region: - Mods: No Edition: Steam OS: Windows 10 2004 Bug Description: If I click on Iridia’s shop, the game soft locks. Iridia doesn’t spawn, and no UI …

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## [4 artifacts in inventory, but zero Artifact points](https://forums.funcom.com/t/4-artifacts-in-inventory-but-zero-artifact-points/47400)

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**Author:** [@3DuxInARow](https://forums.funcom.com/u/3DuxInARow)\
**Replies:** 18\
**Last updated:** [January 24, 2022, 6:25am UTC](https://forums.funcom.com/t/4-artifacts-in-inventory-but-zero-artifact-points/47400 "2022-01-24T06:25:32Z")

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I just finished The Sea Titans. I have 4 artifacts in inventory: Boom Box, Far-Looker, Hipster Fruit Tester, and Power Brick. For each one, the description includes, “Use Artifact points to buy upgrades in the Ark!” The …

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