Secret World Legends   Support


Topic Replies Activity
A Note from the CS Manager

Hey everybody. I wanted to take some time and speak to the ongoing status of Funcom’s Customer Service. I wanted to highlight the things I know are causing a lot of frustration for you all. I wanted to transparently l…

3 July 16, 2019
Unable to access some menus that have gotten off screen

I recently upgraded my graphics car driver and when I loaed in the game some of the windows are off the screen and I can’t get to them. I tried resetting the res ingame and windows desktop and with the graphics card driv…

4 May 1, 2018
How to fix your character that can't resurrect

This isn’t too common, but you may experience this after an event boss fight. If you should you find yourself in a situation where you can’t resurrect your character, you can use the command “/reset” in your chat window.…

2 December 17, 2018
SWL: Rules of Conduct

The following are our basic rules of conduct that govern player interaction and activity within Secret World Legends. Please be aware that the failure to act responsibly and comply with these rules may result in the term…

1 September 27, 2018
About the Support category 4 July 23, 2018
Black screen after loading character 11 July 18, 2019
Switching Zones/Areas hangs for about 4.5 minutes before loading in 5 July 16, 2019
AndyB, Forum menu sizing issue appeared 9 July 11, 2019
Game Crashing to Desktop 7 July 14, 2019
Fatal Error: Unable to find "RDBHash" key in patch information file 9 July 4, 2019
Lost Theatrical Backdrop 1 July 2, 2019
Clothing issues 1 June 30, 2019
Problem with the patcher - [fixed] 4 June 30, 2019
How do I change the default save location of my screenshots? 7 June 29, 2019
Can't Upload Images 7 June 29, 2019
Trying to buy the monthly Patron package? 4 June 28, 2019
Secret world legends cannot start ordinal does not exist 5 June 23, 2019
Game crashing after Windows 10 Home build 1903 update 3 June 21, 2019
Crashing at load screen 13 June 20, 2019
Loss of vibrant colour at lower resolutions 1 June 19, 2019
Install issues, Game won't launch 3 June 18, 2019
Stuck at getting character 3 June 16, 2019
Changing clothes 7 June 12, 2019
Logging in character... stuck! 6 June 12, 2019
Dawning of an Endless night 3 June 10, 2019
Game crashing constantly ... well ... until i revived these ... feel free to test 9 June 8, 2019
FPS drops and massive lags 6 June 8, 2019
There is no button and there is no support for this game, period 4 June 4, 2019
Does 30 day patron still exist? And what does it take to get a petition answered around here? 15 June 4, 2019
ClientPatcher.exe *32 hangs, no window opens, Win 7 "professional" 64 bit 10 June 2, 2019