Secret World Legends   Support

Topic Replies Activity
A Note from the CS Manager

Hey everybody. I wanted to take some time and speak to the ongoing status of Funcom’s Customer Service. I wanted to highlight the things I know are causing a lot of frustration for you all. I wanted to transparently l…

3 July 16, 2019
Unable to access some menus that have gotten off screen

I recently upgraded my graphics car driver and when I loaed in the game some of the windows are off the screen and I can’t get to them. I tried resetting the res ingame and windows desktop and with the graphics card driv…

4 May 1, 2018
How to fix your character that can't resurrect

This isn’t too common, but you may experience this after an event boss fight. If you should you find yourself in a situation where you can’t resurrect your character, you can use the command “/reset” in your chat window.…

2 December 17, 2018
SWL: Rules of Conduct

The following are our basic rules of conduct that govern player interaction and activity within Secret World Legends. Please be aware that the failure to act responsibly and comply with these rules may result in the term…

1 September 27, 2018
About the Support category 4 July 23, 2018
Loading Screen Not Loading 13 September 16, 2019
Game Crashes upon coming into world within 15sec 2 September 16, 2019
What does the hammer and sword in the picture next to Demolisher mean? 6 September 16, 2019
What does the mask icon next to the trickster mean? 6 September 15, 2019
Lost Theatrical Backdrop 3 September 8, 2019
Launcher crash on startup, every time 6 September 12, 2019
Unable to stat the game (Steam) 2 August 23, 2019
Huge issue. Funcom read! (One of your pages are down) 6 August 25, 2019
What does the palm print image next to the class Ravager mean? 3 August 16, 2019
Character restore 3 August 23, 2019
Will upgrading my vid card solve the NVidia crashing issues? 11 August 14, 2019
Game crashing constantly ... well ... until i revived these ... feel free to test 10 August 11, 2019
Unable to subscribe [resolved] 8 August 16, 2019
Unable to Purchase Aurum 4 August 16, 2019
Can't launch game anymore fatal error 3 August 9, 2019
Website login issues 6 August 8, 2019
Still Being Charged Monthly Sub After Buying 12-Month Patron Bundle 3 August 8, 2019
Legacy Transfer problem 2 August 6, 2019
Game crashes while zoning 10 August 5, 2019
Game crashing after Windows 10 Home build 1903 update 6 August 5, 2019
Crashing at load screen 20 August 4, 2019
Delete Forum Account? 8 August 11, 2019
Digging Deeper Music Puzzle 5 August 2, 2019
Black screen after loading character 11 July 18, 2019
Switching Zones/Areas hangs for about 4.5 minutes before loading in 5 July 16, 2019