# 3514 not loading AGAIN

**URL:** <https://forums.funcom.com/t/3514-not-loading-again/144031>\
**Category:** PlayStation Discussion\
**Created:** [October 20, 2020, 1:02am UTC](https://forums.funcom.com/t/3514-not-loading-again/144031 "2020-10-20T01:02:30Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\
**Post date:** [October 23, 2020, 12:15pm UTC](https://forums.funcom.com/t/3514-not-loading-again/144031/8 "2020-10-23T12:15:27Z")

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Hi @PMSPrincessBlues, we’ve reached out to G-Portal regarding this specific server.

> [@PMSPrincessBlues](#):
>
> Who do I contact for a refund for the game and DLC that I paid for?

We’re unable to handle refunds, you’ll need to reach out to the store you’ve purchased the title from.

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