Yes you will loose everything,unless you get someone to help you like I recommended…Sad to say…I also got responses from Funcom and even emails…ended up with nothing but a run around…but that was when the decay system messed up and deleted all my stuff a day early…on exiled lands and siptah! Lost it all! When I had your problem,I I got no help from funcom,just the community, but was told what I told you…I quit for a few months and now I make my own dedicated server and play on that…more control…Maybe your lucky,fingers crossed.

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