# A letter to the Devs

**URL:** <https://forums.funcom.com/t/a-letter-to-the-devs/52233>\
**Category:** General Discussion\
**Tags:** ps4\
**Created:** [January 22, 2019, 10:57am UTC](https://forums.funcom.com/t/a-letter-to-the-devs/52233 "2019-01-22T10:57:03Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![Jens\_Erik](https://avatars.discourse-cdn.com/v4/letter/j/9fc29f/32.png) [@Jens\_Erik](https://forums.funcom.com/u/Jens_Erik)\
**Post date:** [January 22, 2019, 1:35pm UTC](https://forums.funcom.com/t/a-letter-to-the-devs/52233/11 "2019-01-22T13:35:00Z")

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Hey RedDSW01!

Thank you for reaching out and for taking the time to write down your thoughts and feedback 🙂 We really appreciate it, especially when it comes in a well-articulated and constructive manner!

With the current amount of patches the PC version is getting I can understand that it looks like we’re prioritizing the PC version over the console version. This isn’t the case internally, but as Multigun pointed out, it is much easier for us to patch the PC version. Once a build is ready we can release it when we want. On consoles it’s a different matter due to certification, and releasing a patch can take up to a week’s time, depending on when it’s sent to certification and when the certification team at Sony or Microsoft are able to slot us in. So we lump several patches together into one batch on the console side, based on the patches that have been released on PC.

[Our current plan](https://forums.funcom.com/t/schedule-going-forward/51883) is to release a hotfix for the PC version this week, which will be sent to Microsoft and Sony once it’s ready to go. As soon as it passes certification it will be patched to the consoles.

The currenty Testlive build, which has a ton of changes and some improved mechanics and features, is scheduled to go live at the end of January or start of February at the latest, with a planned console release a few days later depending on the certification process.

> [@RedDSW01](#):
>
> All feedback should have a response to it in a professional manner. You may not agree or even like what is being said or asked but every customer deserves attention. This will help your image and may even help your product and brand. No one is ignored, word of mouth and your image on social media is huge.

I agree, but we’re still only human and sometimes we miss stuff. The community team is still a small group of people, and we work on a lot of different things beyond social media and the forums, which unfortunately can cause the odd message here and there to slip through the cracks. We do try to get to as much as possible though 🙂

TL;DR: We’re not ignoring the console versions, but the patch process takes more time on consoles. Due to certification we bundle patches and hotfixes together so we can release them at the same time instead of having to go through cert for patches with just one or two fixes.

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_[View the full topic](https://forums.funcom.com/t/a-letter-to-the-devs/52233)._