# Acc Username missing

**URL:** <https://forums.funcom.com/t/acc-username-missing/188246>\
**Category:** Support\
**Created:** [February 12, 2022, 8:39am UTC](https://forums.funcom.com/t/acc-username-missing/188246 "2022-02-12T08:39:19Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![puccalino](https://avatars.discourse-cdn.com/v4/letter/p/77aa72/32.png) [@puccalino](https://forums.funcom.com/u/puccalino)\
**Post date:** [February 12, 2022, 8:39am UTC](https://forums.funcom.com/t/acc-username-missing/188246/1 "2022-02-12T08:39:19Z")

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It was sometime since i was last online, and i’ve forgotten my Username how to submit ticket in order to receive it back or to reset it.

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**Author:** ![Samsonyte](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/samsonyte/32/90546_2.png) [@Samsonyte](https://forums.funcom.com/u/Samsonyte)\
**Post date:** [February 12, 2022, 12:41pm UTC](https://forums.funcom.com/t/acc-username-missing/188246/2 "2022-02-12T12:41:49Z")

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[https://account.ageofconan.com/lostpassword](https://account.ageofconan.com/lostpassword)

You can enter your email address which is connected with your FC account.  
Then you will get back a mail with your user name.

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**Author:** ![puccalino](https://avatars.discourse-cdn.com/v4/letter/p/77aa72/32.png) [@puccalino](https://forums.funcom.com/u/puccalino)\
**Post date:** [February 12, 2022, 12:57pm UTC](https://forums.funcom.com/t/acc-username-missing/188246/3 "2022-02-12T12:57:49Z")

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I did reset my password although no Username is present.

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**Author:** ![Samsonyte](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/samsonyte/32/90546_2.png) [@Samsonyte](https://forums.funcom.com/u/Samsonyte)\
**Post date:** [February 12, 2022, 2:37pm UTC](https://forums.funcom.com/t/acc-username-missing/188246/4 "2022-02-12T14:37:08Z")

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So when you have only one account, they do not send you the user name by mail? If you have more than one account they send you all account names:

 ![Screenshot 2022-02-12 152839](https://global.discourse-cdn.com/funcom/original/3X/6/3/6335f3c3b9d4c397680c16359d7f3c2ff1b42552.jpeg)

In this case making a second account with the same email address would help.

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**Author:** ![puccalino](https://avatars.discourse-cdn.com/v4/letter/p/77aa72/32.png) [@puccalino](https://forums.funcom.com/u/puccalino)\
**Post date:** [February 12, 2022, 7:05pm UTC](https://forums.funcom.com/t/acc-username-missing/188246/5 "2022-02-12T19:05:46Z")

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![reset1](https://global.discourse-cdn.com/funcom/original/3X/b/a/ba8aab7235a166a900cc06c297cc3c74d603b6ad.png)

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**Author:** ![puccalino](https://avatars.discourse-cdn.com/v4/letter/p/77aa72/32.png) [@puccalino](https://forums.funcom.com/u/puccalino)\
**Post date:** [February 12, 2022, 7:35pm UTC](https://forums.funcom.com/t/acc-username-missing/188246/6 "2022-02-12T19:35:33Z")

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perhaps i shall other my other mail for such mail as yours

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [February 19, 2022, 7:36pm UTC](https://forums.funcom.com/t/acc-username-missing/188246/7 "2022-02-19T19:36:17Z")

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Closed on February 19, 2022, 7:36pm UTC

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