# Access Denied - Failed to retrieve suspension information

**URL:** <https://forums.funcom.com/t/access-denied-failed-to-retrieve-suspension-information/183753>\
**Category:** PC Bug Reports\
**Tags:** steam\
**Created:** [December 8, 2021, 2:10pm UTC](https://forums.funcom.com/t/access-denied-failed-to-retrieve-suspension-information/183753 "2021-12-08T14:10:14Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Dana](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dana/32/79217_2.png) [@Dana](https://forums.funcom.com/u/Dana)\
**Post date:** [December 8, 2021, 3:39pm UTC](https://forums.funcom.com/t/access-denied-failed-to-retrieve-suspension-information/183753/5 "2021-12-08T15:39:33Z")

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Make sure you reply to your original ticket and don’t create duplicate tickets as these may increase the response time.

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_[View the full topic](https://forums.funcom.com/t/access-denied-failed-to-retrieve-suspension-information/183753)._