I’ve had a couple of friends that were banned from official but the ban was lifted after appealing. They won the appeal because both them and several others had screen shots and recorded what actually happened. If the ban was for something said in global you might be able to get them to review the chat log if you know the approximate time.
One of the problems with global chat right now is there is an exploit where hackers can talk as you in global. I’m not sure how it would look in the chat logs but to everyone that is on it looks like you are doing the talking. I recorded another player talking as me a couple of weeks ago just in case they tried reporting me for racism in global

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