Account frozen after playing 1 month but payed for 3

Ok i payed 1 (6.11.2018) month ago for a 3 month subscribtion via paypal the money got charged immediately.
I could play immediately till today, today you tried to charge again again for 41 euros but that failed because my paypal account was empty today.
Now i dont understand why you try to charge again after only 1 month ?
Why you froze my account only after 1 month you have the money for 3 months its already payed its gone from my bank account.
So whats going on here ???

I’m sorry to hear your account was frozen. I’m afraid we aren’t able to provide assistance with account issues like this over the forums. For help, please visit us at:

An email ticket will allow us to help you further with this. :slight_smile: