Account frozen, its expired but not renewable at the same time

Age of Conan Support
#1

the payment didnt pass so its f2p but at the same time i cant renew
“[Funcom Support #1185026”

please check it

1 Like
#2

Hopefully @AndyB can help, usually he’s very helpful! Love Alby

1 Like
#3

Does @AndyB helped @solopergiocare ?

1 Like
#4

still not

#5

still this way

image

#6

nothing changed

#7

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