Account restoral issues

So it seems that I unable to reset my password and restore my original account from 2008. I have direct messaged AndyB. I have sent tickets. The issue is that I do not wish to lose all my preorder items,level 80 characters,gold,etc. I realize this is not the first case of this same unresolved issue. The thing is that I would like to go in 100% but I cannot find myself doing this on a new account. I would love to purchase items from the shop and give it my all but I find it difficult to do as I feel that the customer/end user experience is not top priority. Anyways, just wanted to voice my frustration. Hopefully Funcom steps up and resolves these issues that are basically costing them income. Take care.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.