Thanks for the suggestion but this isn’t working for me. The problem seems to come from a payment that I tried to make back in December that failed. This original payment I tried to make on a credit card. When it failed I made a new payment on PayPal which was successful. Initially it seemed that everything was fine but after a few days the account got frozen. Using the link you provided above I can go into the account and try to reactivate it. I can then try to update the payment method for the failed payment. I should not need to do that since the subsequent payment was successful. When I try to update payment on the failed payment one of two things happens. If I try to switch the failed payment to PayPal it fails right away without telling me why. If I try to switch it to another credit card it will say “Pending” for a while and then eventually fails. I’ve tried this several times without success and tried different credit cards. If only I could just delete the failed payment I think things might clear up.