I fixed it! Thanks to the above suggestion to use https://register.thesecretworld.com/account
It is a bit confusing how they handle payment options and there seems to be issues with adding a new PayPal option. But what I was able to do is that when I clicked the initial “Reactivate” button, the next screen gives the option to select a repayment method. On this selection list I was able to select the original PayPal option that had worked before and it worked to clear the failed payment. My account is now paid for two years instead of the single year that I was trying to pay, but I am just happy that I can play again.
Thanks to JungleGeorge for the suggestion. It took me a while to figure it out but I got it to work!
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