# After Server Restart MY CHARACTER GOT STUCK IN MOUNTAIN

**URL:** <https://forums.funcom.com/t/after-server-restart-my-character-got-stuck-in-mountain/69610>\
**Category:** PlayStation Discussion\
**Created:** [May 13, 2019, 2:55pm UTC](https://forums.funcom.com/t/after-server-restart-my-character-got-stuck-in-mountain/69610 "2019-05-13T14:55:49Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mitchell95](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@mitchell95](https://forums.funcom.com/u/mitchell95)\
**Post date:** [May 13, 2019, 2:55pm UTC](https://forums.funcom.com/t/after-server-restart-my-character-got-stuck-in-mountain/69610/1 "2019-05-13T14:55:49Z")

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Game mode: Online  
Problem: [Bug | Performance | Misc]  
Region: [US]

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I was near or next to a wall when the server started to restart. When I joined the server again my character was stuck in a mountain wall. I can’t seem to move my character out of place and I don’t want to respawn because i’ll lose everything. What do I do? Can Support fix my character to a new position on that that server???

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Steps on how to reproduce issue:

1. Build a foundation next to a wall when the server is about to restart.
2.

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**Author:** ![mitchell95](https://avatars.discourse-cdn.com/v4/letter/m/b77776/32.png) [@mitchell95](https://forums.funcom.com/u/mitchell95)\
**Post date:** [May 13, 2019, 3:57pm UTC](https://forums.funcom.com/t/after-server-restart-my-character-got-stuck-in-mountain/69610/2 "2019-05-13T15:57:02Z")

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Turns out! I was in or under a big rock. I used my friends account to break the rock and there it he was. My unconscious body was free from that rock.  
I logged back in and was able to move. Only weird thing was that I wasn’t at that position when the server disconnected. It moved me a few meter into a rock.

Oh well. I solved my own problem without losing anything. I’ve lost way too much items in the past. Cause my death spot disappeared way too quick. Just saying 😉

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [May 20, 2019, 5:57pm UTC](https://forums.funcom.com/t/after-server-restart-my-character-got-stuck-in-mountain/69610/3 "2019-05-20T17:57:05Z")

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Closed on May 20, 2019, 5:57pm UTC

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