I sent the following ticket to Funcom on 9/3:

Hello, just writing in to report that all our followers are still gone even after the rollback. I had logged in on 9/1 to check in on the state of things (prior to the mistake y’all made in editing the thrall decay timer) and apparently, you guys rolled back to a state BEFORE I logged in so it didn’t count my login activity on 9/1 or something and still deleted all of our followers.

Thanks for your time and consideration in this matter.

This is the response I received:

Greetings Exile,

We’ve received your official server performance issue report. We’ll take a look at what’s going on and pass the information on to our developers or our server host if needed. We’ll be in touch only if we have additional questions.

Apologies for the inconvenience and thank you for taking the time to report the issue.

Also remember that if you are experiencing any other issues, you can submit a new ticket. We’ll be happy to help you out!

Don’t think there will be a resolution for those of us who are still missing our followers after this rollback from the looks of it.