Approved subscription but playing as a free player

Hi Funcom!
2 days ago I payed subscription for 1 month membership and on the website status it appeared “Approved”, but when I log in to the game, I’m still free to play without subscription.

We’re here to help you! This is a place where you can post any issues you’re having in Age of Conan and receive help from Funcom Customer Service and other players alike.

Well its 3 days already passed but no replay from Funcom. Funcom Support #1161771

I had free week to play Age of Conan so I bought membership, but this issue just ruin my patience so you can keep my 11 EUR what i wasted for waiting support. Bye!

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