It’s definitely not a scam, but…

How often do you pay the price, get the items, and then find out that they’re either incomplete, have serious problems, or don’t do what you would assume they did based on their description?

“Scam” is too harsh a word, because a scam requires premeditated duplicity. But what do you call the unwillingness to improve the transparency of their shop, the disregard for the quality of what they sell, and the (often absurdly) slow reaction times when it comes to fixing the problems? What do you call the slow but steady creep of P2W offerings?

At this point, Funcom’s attitude can’t be excused by mere incompetence anymore. Refusing to even acknowledge the need to fix the recurring problems in their shop, much less to work on improving, isn’t mere incompetence, it crosses into the shady territory of “legal, but not right”.

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