# Bad problems with Official Server #3514

**URL:** <https://forums.funcom.com/t/bad-problems-with-official-server-3514/144686>\
**Category:** PlayStation Discussion\
**Created:** [October 24, 2020, 5:50pm UTC](https://forums.funcom.com/t/bad-problems-with-official-server-3514/144686 "2020-10-24T17:50:57Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\
**Post date:** [October 28, 2020, 10:03am UTC](https://forums.funcom.com/t/bad-problems-with-official-server-3514/144686/3 "2020-10-28T10:03:44Z")

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Hi @Stanibis, have you tried to perform a clean reinstall of the game or to [rebuild the PS4 database](https://www.playstation.com/en-gb/get-help/help-library/system---hardware/power---system-stability/safe-mode-on-playstation-4/)?

Could you also let us know if your console is on a wired or wireless connection?

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