Thia is exactly my situation. Carbon copy responses by either AI or someone who gets paid to copy paste generic responses to everyone.
My clan gets reported by toxic players we defeat in pvp because they cant beat us legit and funcom rewards them. Even when we stuck to the guidelines we still took a wipe/ ban.
A player we caught with an undermesh city with 100 vaults and skybases over no build zones got his perma ban appealed recently. Funcom really is rewarding the worst offenders and over punishing players who just have big builds but not directly cheating.
I just got silenced by Andy for causing " dissent" for even bringing this up last week. Not sure he knows how to use dissent in the proper context but yea, FC dgaf, they just want us to buy battle pass then move on to Dune.

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