Banned - all official servers

An injustice, i am banned from all official servants without any justification. I bought the game, i bought DLC, and FUNCOM BANNED me from all Server, i didn’t use any cheating, if i can’t play anymore, return my Money. This is an INJUSTICE.

My Account:

My nickname: Katryna

My Clan: Spectros

Probably someone in your clan did sth very bad… Probably undermeshing or sth.

Fondation spamming for land claim? :slight_smile:

You are only entitled to a refund under very limited conditions, to appeal your ban you can follow the instructions in the link below. You can still play private servers and singleplayer. Most of the bans are temporary unless the infraction warrants a perma ban.

Apologies, I missed the ps4 tag. Here is the correct link on how to get a refund:


Too bad funcom didnt send an email to the banned accounts stating any information at all. They tell you nothing, at all…no reason, no duration, no contact whatsoever. Gl figuring out what the infraction was, Lets hope you dont get reported for the same thing again as the bans get longer with each subsequent infraction. Funcom is super secret sauce. Loose lips and battle ships…that kinda thing i guess…

This is something (if true) that should be addressed. If players don’t know what they’re banned for then they won’t know what they need to change, disciplinary action should always be accompanied by an explanation otherwise it can’t lead to change.

1 Like


the Rules are clear in this case

also beware of, if you want contact the Funcom Forum Support.

If you don´t know how to write a DM follow the Guide below

On the first Picture cklick on Ignasis Name

Second Picture click on “Message”

On the Third Picture
by 1 fill out with a subject
by 2 fill out with your Massage
by 3 cklick to send the Massage

If you have all done this then you can only wait till they came back to you

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