Banned from Conan Exiles?

[BG_Tryhxrd_YT]

Hello, I would like to know why I’ve been banned or why the message pops up saying “user is banned”? I been playing conan for almost 2 years. I hopped on this server Official PVE-C #2506 where everything was going fine. Until some guy , gamer tag on xbox and username in game is LordCuddlesXO decided he would one hit my max level cimmerian berserker level 20, fully maxed out silent legion armor, in one swing . not only did he do that but he also one hit me and my other friends in a matter of 15 seconds. I’ve sent multiple emails to funcom, yet no response from them. In retaliation to LordCuddlesXO hacking , I blocked off the Frost Temple and The Sinkhole, yet you can totally get around it by climbing. But other servers which are official and have millions of blockages of world bosses and what not… those people aren’t banned ? I moved to a new official server, Official PVE-C #2733 and things were great. No one was hacking nor did I have a horrible time playing conan. Then went to log in and i have this lovely message pop up on my screen saying i’m banned. I would love to talk to a operator or admin, not just some host of the community that cannot do nothing because I have no evidence. Happened so fast I couldn’t record Crap! Not only was I banned but also My whole group was banned aswell. It’s honestly some BS!

Please Advise, Brenden Friel

[Melcom]

Hello,

the Rules are clear in this case

@Ignasi

If you want to appeal a ban , you will first have to have read these rules and make yourself aware of them. Once you have done that, get in touch with us in the way described above and provide the following details:

• Platform
• Name of the Server
• If on PC, a link to your Steam profile.
• Clan or clan names you used to play in.

Once provided those details please wait until we get back to you. When appealing a ban, you might be required to provide any explanations or information we might deem necessary in order to consider the appeal of the ban.

@Ignasi

Duration of a ban

In many situations, we will proceed with a temporary ban as a way to warn and deter against repeating infractions.

In cases of undermeshing, we will proceed with 7 or 14 day bans depending on the extent of the abuse.

In cases of server walling or locking access to large chunks of content in one or several servers, the duration of the ban will be of 1 month (4 weeks).

In cases of other forms of abuse and griefing, the bans will range from 3 day to 14 day bans depending on the extent and gravity of the situation to be judged at our discretion.

In cases of exploiting and abusing of in-game mechanics, the bans will range from a duration of 1 week to 1 month depending on the extent and gravity of the abuse.

Hacking and situations deemed as extreme will be met with a permanent ban.

Any repeated infractions will result in exponential durations of any bans previously applied. Any more infractions beyond that will result in permanent, non-appealable bans.

also beware of, if you want contact the Funcom Forum Support.

@Ignasi

NEW FORUM ACCOUNTS: Please be aware that newly created users can’t send private messages until a certain threshold has been met, which is to read 5 different posts, 30 different messages, and spend 10 minutes logged in. This is to prevent automated spam.

@Ignasi

How to contact us

If you want to report an infraction in any of our official servers, please contact us via Direct Message in our forums. You can do so by going to your profile, selecting Message, and in the recipient field either type in @Community , @Ignasi or @Hugo . Do not tag any other players or members of our community in your reports.

If you don´t know how to write a DM follow the Guide below

On the first Picture cklick on Ignasis Name

Second Picture click on “Message”

On the Third Picture
by 1 fill out with a subject
by 2 fill out with your Massage
by 3 cklick to send the Massage

If you have all done this then you can only wait till they came back to you