When Funcom bans, usually they ban from all official servers not just one which can probably explain why you can’t access servers where you have no character. You can play singleplayer and private servers meanwhile.
I understand the game is with it’s faults. Perhaps, they are going straight to the problem by cleaning servers that suffer from arrogant builders who believe they own the server for blocking major pathways and walling off zones as their own. We may all need to stop and look at who provides us with a great big game to play for under 100 dollars and has to deal with many different things. First off, the backside of understanding what development problems do come up when people can’t build a small base and be considerate of other players who want to enjoy the games beauty and not have to deal with some selfish persons giant base that is the size of sixteen 10thousand square foot buildings with land claim from top to bottom. They provide this great game with free online access for everyone. We are also in the middle of a major crisis world wide and they do not need to be chewed up and spit out by someone who can’t choose better words to explain how they are mad. If you hate the game to this point, why play it? If you didn’t do anything against the rules then be happy your a mistake.