Banned?!? No path to dispute? c'mon funcom. friends account and he didnt do anything to justify a ban

Funcom:
a long time conan player and friend to me tried to login this morning and received a notification that he was banned. There was no explanation and no path to submit a dispute to said ban. He has played this game for close to 2 years and the guy despises cheaters and hackers… He would never cheat! He has been a supporter of the game and pays for your DLC reskins to support the game.

how can you ban anyone without giving them an explanation and a chance to dispute it. I dont know if you realize it but this game is dying and its due to your mismanagement.

Please reply with a path to dispute this ban. I’m about done with this game myself and this is icing on the cake. you have made a mistake on this one.

edit: he is not good with the internet etc… reason for me inquiring and not himself.

Here, read this. It is all in there:

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Hello,

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