Baggerb
November 14, 2020, 10:16am
1
Hi i was playing Conan for about 2 Months now and had much fun but today i try to log in and a Message popped up : Could not connect to server. User is banned from this server… I tried other servers … all the same. I dont cheat or offend someone so why i am banned?? My Clan mates can enter the game
Level up here (read some posts here, reply, like …), then you will be able to send a message to community to ask.
1 Like
Narelle
November 14, 2020, 11:05am
3
If you were part of a clan that was breaking the rules, you may be banned alongside them. It could be a clan on another server as well. I would suggest reading the rules. They also include information about how to appeal your ban if you believe that you have a case, however I would not expect a quick answer:
Official servers' guidelines
Introduction
Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement.
By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines.
Please read through and consider the spirit of the guidelines, not the specific wording.
We reserve the right to modify these rules. We will notify players in advance of any …
Narelle
November 14, 2020, 11:28am
5
Funcom did mention there were false positives in their undermesh detection
This is not what you think it means. The false positives were getting killed in locations that you shouldn’t be. For example, one of the false positives was instantly dying when entering Sinner’s Refuge. They do get flags for people who are triggering the system but that doesn’t mean they are automatically banning people left and right.<
I have collected all statements in this regards in this post:
If my false positive experience from some months ago is any indication, you die instantly.
Melcom
November 14, 2020, 2:17pm
6
Hello,
the Rules are clear in this case
If you want to appeal a ban , you will first have to have read these rules and make yourself aware of them. Once you have done that, get in touch with us in the way described above and provide the following details:
Platform
Name of the Server
If on PC, a link to your Steam profile.
Clan or clan names you used to play in.
Once provided those details please wait until we get back to you. When appealing a ban, you might be required to provide any explanations or information we might deem necessary in order to consider the appeal of the ban.
Duration of a ban In many situations, we will proceed with a temporary ban as a way to warn and deter against repeating infractions.
In cases of undermeshing, we will proceed with 7 or 14 day bans depending on the extent of the abuse.
In cases of server walling or locking access to large chunks of content in one or several servers, the duration of the ban will be of 1 month (4 weeks).
In cases of other forms of abuse and griefing, the bans will range from 3 day to 14 day bans depending on the extent and gravity of the situation to be judged at our discretion.
In cases of exploiting and abusing of in-game mechanics, the bans will range from a duration of 1 week to 1 month depending on the extent and gravity of the abuse.
Hacking and situations deemed as extreme will be met with a permanent ban.
Any repeated infractions will result in exponential durations of any bans previously applied. Any more infractions beyond that will result in permanent, non-appealable bans.
also beware of, if you want contact the Funcom Forum Support.
NEW FORUM ACCOUNTS: Please be aware that newly created users can’t send private messages until a certain threshold has been met, which is to read 5 different posts, 30 different messages, and spend 10 minutes logged in. This is to prevent automated spam.
How to contact us If you want to report an infraction in any of our official servers, please contact us via Direct Message in our forums. You can do so by going to your profile, selecting Message, and in the recipient field either type in @Community , @Ignasi or @Hugo . Do not tag any other players or members of our community in your reports.
If you don´t know how to write a DM follow the Guide below
On the first Picture cklick on Ignasis Name
Second Picture click on “Message”
On the Third Picture
If you have all done this then you can only wait till they came back to you
