You all need to use the proper path to get the information to Funcom.
Gather as much info as possible, take screenshots, record when you see them glitching if you have that capability etc… read the following thread.
There is also a thread about reporting glitches. Also, do not put the cheaters info in these threads, it’ll be flagged and deleted, put in the direct message with your other data. Don’t expect feedback or a response, you’ll see the response if the jerks get banned. It takes time.
https://forums.funcom.com/t/harassment-and-griefing-issues/15950