# Battle pass bought and redeemed items have disappeared

**URL:** <https://forums.funcom.com/t/battle-pass-bought-and-redeemed-items-have-disappeared/225512>\
**Category:** Xbox Bug Reports\
**Tags:** help, xbox, bug\
**Created:** [April 3, 2023, 5:02am UTC](https://forums.funcom.com/t/battle-pass-bought-and-redeemed-items-have-disappeared/225512 "2023-04-03T05:02:06Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![ZahMaiatt](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/zahmaiatt/32/105934_2.png) [@ZahMaiatt](https://forums.funcom.com/u/ZahMaiatt)\
**Post date:** [April 3, 2023, 9:17am UTC](https://forums.funcom.com/t/battle-pass-bought-and-redeemed-items-have-disappeared/225512/3 "2023-04-03T09:17:31Z")

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Greetings @Kurgans ,

Please make sure you send a report to our team over on [Zendesk](https://funcom.zendesk.com/hc/en-us) as they will be able to help you out further.

Thank you for your patience and understanding! 🙂

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