# BattleEye repeatedly kicks me out on query timeout

**URL:** <https://forums.funcom.com/t/battleeye-repeatedly-kicks-me-out-on-query-timeout/259376>\
**Category:** PC Bug Reports\
**Tags:** servers, steam\
**Created:** [August 3, 2024, 12:16am UTC](https://forums.funcom.com/t/battleeye-repeatedly-kicks-me-out-on-query-timeout/259376 "2024-08-03T00:16:35Z")\
**Posts on this page:** 1\
**Showing post:** 217

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**Author:** ![Cauthey](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/cauthey/32/4295_2.png) [@Cauthey](https://forums.funcom.com/u/Cauthey)\
**Post date:** [August 3, 2024, 5:00pm UTC](https://forums.funcom.com/t/battleeye-repeatedly-kicks-me-out-on-query-timeout/259376/217 "2024-08-03T17:00:24Z")

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Funcom:

For the passed two days - a number of players on my Official PvP server are getting kicked from the server approximately every 5 minutes or so. We are being kicked with the following message:

Kicked from Server  
You have been kicked by BattlEye.  
Reason: Query Timeout

![image](https://global.discourse-cdn.com/funcom/original/3X/c/9/c9e73910f0e34b1dd7b9b81e63af5f7e5a871362.png)

This issue has appeared in the passed. The evidence I found was here from 2020:

> [@Kicked by Battleye - Query Port](https://forums.funcom.com/t/kicked-by-battleye-query-port/150117/31):
>
> Hey there, We’re aware of this. It seems there’s been a change in the BattlEye master server IP in the last 24h. We’re looking into how to resolve this issue. Apologies for the frustration and thanks for the feedback.

It appears that this is something that was changed with BattlEye, and that Funcom must do something to accomodate the change.

Please act on this swiftly. I will also do a Zendesk and add the Zendesk detail here when I have time.

@AndyB  
@den  
[@Community](https://forums.funcom.com/groups/community)

Thank you,  
Cauthey

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