Of course I think they are working on it.
The people on this forum -and probably during the quizzes too-, kept complaining about the fast pace of the chapters which was rushing the team to introduce half-baked new content, and kept on saying that the community would rather have longer chapters if it meant having less bugs and a better care of the game overall.
Funcom listened, and made their own conclusions about their work, which ultimately align well with what we were asking:

I cannot be more satisfied with the new path they are taking. It is truly a positive fresh start since the implementation of the Ages.

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