Been waiting almost 2 weeks for support

#1

I had my main account banned and for some reason I haven’t heard anything about my ticket I put in 2 weeks ago as to why it was banned. I resubbed and then a few days later it was banned. Anyone know what the time frame is for customer support?

#2

For Acount or payment Issues please use the E-mail Ticket System.
The forum is not the appropriate place for it. If you make a Ticket through the System then you can only wait.