# Black screen at game launch **URL:** \ **Category:** PC Bug Reports\ **Tags:** bug, steam\ **Created:** [August 19, 2021, 11:07pm UTC](https://forums.funcom.com/t/black-screen-at-game-launch/176013 "2021-08-19T23:07:49Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![ellaisian](https://avatars.discourse-cdn.com/v4/letter/e/7cd45c/32.png) [@ellaisian](https://forums.funcom.com/u/ellaisian)\ **Post date:** [August 19, 2021, 11:07pm UTC](https://forums.funcom.com/t/black-screen-at-game-launch/176013/1 "2021-08-19T23:07:49Z")
Game mode: [SELECT ONE] Online official | Online private | Single-player | Co-op Type of issue: [SELECT ONE] Crash | Bug | Performance | Other Server type: [SELECT ONE] PvP | PvE-Conflict | PvE Region: [Please enter your server region] Mods?: [Are mods installed: Yes | No] Edition: [Select one: Steam | Microsoft Store | Game Pass] * * * ## Bug Description: Hello! when I try to launch the game, it opens the icon of conan, after which it goes into full screen but the screen turns completely black and you see the mouse cursor loading. after 4 seconds closes the game I tried everything. done checking the files. uninstalled the game several times as well as all mods. made tests with and without antivirus. updated everything you could update about windows. a few times after several try the game decides to work, but most of the time there is no way to play. can anyone give me some suggestions to solve the problem? the characteristics of my pc are higher than the minimum requirement thanks in advance ---
**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\ **Post date:** [August 20, 2021, 11:51am UTC](https://forums.funcom.com/t/black-screen-at-game-launch/176013/2 "2021-08-20T11:51:18Z")
Greetings, Please try the suggested steps below: > [@Game crash by a missing file or perfomance](https://forums.funcom.com/t/game-crash-by-a-missing-file-or-perfomance/175907/30): > > Hey, Could you try some additional steps? Please deactivate any mods installed Verify the files again without mods Restart Steam with the option “change account” to force Steam to sync Start the game without mods Log into singleplayer or any official server. Please let us know if the issue still persists after following the suggested steps. Thanks in advance. ---
**Author:** ![Pinstrip](https://avatars.discourse-cdn.com/v4/letter/p/9d8465/32.png) [@Pinstrip](https://forums.funcom.com/u/Pinstrip)\ **Post date:** [August 21, 2021, 11:12pm UTC](https://forums.funcom.com/t/black-screen-at-game-launch/176013/3 "2021-08-21T23:12:10Z")
Hi, I have the same problem. I start the game, I get a black screen and then after a few seconds the game just closes. No crash Handler, no nothing. I even openend an reddit thread to get help with this Issue: [https://www.reddit.com/r/ConanExiles/comments/p8u40m/pc\_game\_is\_crashing\_since\_the\_update/](https://www.reddit.com/r/ConanExiles/comments/p8u40m/pc_game_is_crashing_since_the_update/) PC Restart didn’t work, Verifying game files didn’t work, Restart steam with “change Account” didn’t work. Mods are uninstalled. Nvidia Drivers are up to date. I event deleted all Settings here: \Steam\steamapps\common\Conan Exiles\ConanSandbox\Config And here: C:\Users\\AppData My PC Specs: 32gb RAM NVIDA RTX 2080 TI AMD Ryzen 9 3900X 12-Core ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [September 4, 2021, 11:12pm UTC](https://forums.funcom.com/t/black-screen-at-game-launch/176013/4 "2021-09-04T23:12:59Z")
Closed on September 4, 2021, 11:12pm UTC This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.