Yes I re-connected but nothing changed.
I took the liberty of opening a ticket to Zendesk, now we’ll see what happens, it’s a shame I lost the last reward I redeemed and built was the saddle for the horse Winter Caparsion.
Now I can’t equip it because I have the mistake of not having the knowledge and skill, I looked for items in the chests like the observer’s mask the holiday decorations from last year: result is that I can’t even touch them they are red