# Boots me out soon as i enter server **URL:** \ **Category:** PC Bug Reports\ **Tags:** gamepass\ **Created:** [July 3, 2023, 2:27am UTC](https://forums.funcom.com/t/boots-me-out-soon-as-i-enter-server/233789 "2023-07-03T02:27:41Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Bareller](https://avatars.discourse-cdn.com/v4/letter/b/eada6e/32.png) [@Bareller](https://forums.funcom.com/u/Bareller)\ **Post date:** [July 3, 2023, 2:27am UTC](https://forums.funcom.com/t/boots-me-out-soon-as-i-enter-server/233789/1 "2023-07-03T02:27:41Z")
!ogged in as per normal and it kicked me straight away. started on day 7 of playing right after riding a horse pass a large base that i had passed multiple times before. single player works fine but i prefer multiplayer. this has been happening for 3 or 4 days now… when it boots me it send me to the forum rules which i have not breached as far as i know in any way. I am a former long term world of warcraft player looking for a new game provider. also i have tried deleting and reinstalling the game to no avail. ---
**Author:** ![ZahMaiatt](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/zahmaiatt/32/105934_2.png) [@ZahMaiatt](https://forums.funcom.com/u/ZahMaiatt)\ **Post date:** [July 3, 2023, 3:20pm UTC](https://forums.funcom.com/t/boots-me-out-soon-as-i-enter-server/233789/2 "2023-07-03T15:20:19Z")
Greetings @Bareller and welcome to the forums! Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.: [https://funcom.zendesk.com/hc/en-us/requests/new](https://funcom.zendesk.com/hc/en-us/requests/new) You can read the full version of the Guidelines here: > [@Official Servers - Terms of conduct, guidelines and procedures](https://forums.funcom.com/t/official-servers-terms-of-conduct-guidelines-and-procedures/112678): > > Official servers' guidelines Introduction Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement. By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines. Please read through and consider the spirit of the guidelines, not the specific wording. We reserve the right to modify these rules. We will notify players in advance of any … ---
**Author:** ![ZahMaiatt](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/zahmaiatt/32/105934_2.png) [@ZahMaiatt](https://forums.funcom.com/u/ZahMaiatt)\ **Post date:** [July 3, 2023, 3:20pm UTC](https://forums.funcom.com/t/boots-me-out-soon-as-i-enter-server/233789/3 "2023-07-03T15:20:25Z")
Closed on July 3, 2023, 3:20pm UTC