Basic Info:
Platform: Xbox Series X
Issue Type: Bazaar
Game Mode: Online Private
Server Type: PvE
Map: Exiled Lands
Server Name: Nightowl’s Grand Server
Bug Description:
purchased $20 crom coins and game crashed, was never rewarded the coins but the money was taken from my bank account
Bug Reproduction:
buy coins, wifi crashed, was never given coins
1 Like
Did you report it to zendesk?
1 Like
Greetings Exile,
Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.
Make sure to select “in-game purchase” as the issue type.
Have a great week!