Basic Info:

Platform: Xbox Series X
Issue Type: Bazaar
Game Mode: Online Private
Server Type: PvE
Map: Exiled Lands
Server Name: Nightowl’s Grand Server


Bug Description:

purchased $20 crom coins and game crashed, was never rewarded the coins but the money was taken from my bank account


Bug Reproduction:

buy coins, wifi crashed, was never given coins

1 Like

Did you report it to zendesk?

1 Like

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!