Bought Funcom points Charged multiple times


#1

I purchased some funcom points yesterday and I got the confirmation from paypal that my transaction was complete and I paid funcom. Then I got another one, and another one, and another one. For some reason it kept buying points for me, I only wanted to purchase 12000 and ended up with it trying to charge my card 7 times but only 4 went through. I need help please I have a ticket open but havent had a response yet and I need it cleared up by tomorrow. Thank you


#2

I’m sorry to hear you haven’t received a reply to your email ticket, yet.

We can only help with this type of billing issue through email, so for now please keep an eye on your email inbox for updates. You’ll receive a reply as soon as possible. Your patience and understanding in this matter is greatly appreciated.