Bought today on PS4. Orange spinner on opening screen never finishes

Just bought this game for my ps4 pro today. The game hangs after all the company logos at the first splash screen which says new game, options and credits on the bottom with an orange spinner in the middle of the screen. The grey x select indicator at the bottom right appears greeted out waiting for the orange spinner circling. Music is playing but it never progresses. Tried restarting the console twice but no change.

Sorry I can’t fix your problem but if you do get it fixed and play the game can you please let me know if your audio cuts out randomly? Seems to happen straight after you load into an area or a cut scene. Thanks