Brazilian servers need an answer

I follow the game from the beginning and I have almost four thousand hours of play,
I need a response in relation to the Brazilian servers, 1999 is 22 days that is injurious, first was the infinite loading screen, now the server falls all the time and the roll back and soon starts loading infinite again …
I have already opened 5 topics in the forum so far I have not had 1 answer.

What is happening anyway? I love this game and we all want to have fun.
I hope to have an answer I believe in funcom team work!
Give me an answer, do not leave me.

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