I work with people with disabilities. It has helped me learn to pay attention to what is accessible and what isn’t. The bug reporting template actually is a pretty good help, as it guides you through the process so as to include all the relevant information people would often neglect to report. I’d perhaps like to see more details in the instructions on how to describe the bug and how to reproduce it, but as a whole the template isn’t bad at all.
But if it doesn’t work properly, or is too difficult to use (fill this, then press that, then copy-paste these and make a post somewhere else), people won’t use it, and we end up with unstructured feedback with the added white noise from the reporting person being angry about the feedback form.
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