Since when has what you paid for a game made a difference in it’s quality?
The problem is when people keep throwing money at the bazaar even though they see the game isn’t improving.
As long as funcom has been working on Conan exiles it should be polished like chrome, but it’s as shiny as cast iron. The game has multiple legacy bugs, proof money doesn’t fix bugs.
I am an aquarium savant. One of the few things I am better then average at, and did it retail for 6 years. When a customer came in with an issue but couldn’t tell me what fish were in the tank, what filters were on it, or what size it was, there was no way I could really help. I could make an educated guess, but that’s not a solution.
I also did alpha testing for quite a few years; apps and games. I generally didn’t file a report a bug if I couldn’t get it to repeat. The more exact the steps the easier it is to produce and find the cause. I had all my PC info on a note page to copy and paste in the bug reports, then gave a step by step.
Maybe they need to open a specific bug report section, when you select to post in to it it pops up a page for you to fill out and post as a thread.
You know that and the very basics; PC info, server, mode, is all you need. The hyperbole does not help your argument.
And why is it so hard to relay that bit of information? They’re not asking you for your great great grand mother maiden name.


Oh you don’t have to imagine that, call a garage 
Local garage you bring your car in and set up an appointment and come back. Or call in, either way they want name, address, vehicle info, issue info, payment method. And this is a one man garage.
But your analogy{hate the spell checekr} doesn’t work. If funcom was a garage you’d have to compare it more with a car dealership in a major metropolitan area. Where at no point are you actually going to be talking to the mechanic. You talk to customer service either on the phone or at the front desk.
Thing is show me a garage that has over 10K customers a day, and I’ll show you a garage that works as well as funcom.
Old Bob working bay 137, gets the work sheet, says “customer hears rattle”. Knows it’s going to be a long day and more then likely a dissatisfied customer.