# Bug Reports and Funcom **URL:** \ **Category:** PC Discussion\ **Created:** [March 26, 2024, 5:53pm UTC](https://forums.funcom.com/t/bug-reports-and-funcom/251882 "2024-03-26T17:53:26Z")\ **Posts on this page:** 1\ **Showing post:** 18
**Author:** ![Xevyr](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/xevyr/32/104271_2.png) [@Xevyr](https://forums.funcom.com/u/Xevyr)\ **Post date:** [March 27, 2024, 5:57pm UTC](https://forums.funcom.com/t/bug-reports-and-funcom/251882/18 "2024-03-27T17:57:09Z")
> [@Korahan](#): > > But I don’t want to “rant on” based on my personal experience because, for one, I know it is not the same the deeper you get in the industry. Precisely! Your situation is nothing like Funcoms, so you can’t really try to draw parallels between the two > [@Korahan](#): > > That’s the very point. I know these issues are known. For long. What effect has another filled-out template with the same issues? What effect does a list have though? You do realize that even if customer support actually processes your list… they are going to go through it… and any entry that they already find logged in their bugtracker that does not have any new information to add, they’re simply going to check off as “already logged” and not do anything with it… So how does that help you… the developers… or anyone that you made a list of already known issues as a new bug report? 🤷‍♂️ It’s just more work for the customer support staff that they could spend on logging actual newly found bugs and the developers are not going to get any new information or even so much as a “bump” on the issue since it’s going to be all filtered out as “already logged”. * * * But, for the sake of discussion, let’s actually go through your list. > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Heritance (mace) - Should scale with player level, but doesn’t. It actually does… I [reported](https://forums.funcom.com/t/heritance-weapon-not-working-as-intended/218709) this bug a while back and they did fix it and it was in the patch-notes > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Heritance (mace) - Gives star metal instead of eldarium when dismantled. Have you tried placing eldarium in the dismantling bench when you don’t play on Siptah to see what happens? Yes… they get converted to star metal on other maps since Siptah legendaries now drop on EL based on tags and they wanted to give you star metal when dismantling those. Not a bug. > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Grey Ones - No hit-feedback. Not sure what you mean with this 🤷‍♂️ do they not get staggered or something? or are you not getting sounds when you hit them? Which type? with what weapon? etc. How is customer support supposed to log a report based on that? > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Complete Elder Vault X (challenges 150xp) - Cannot be completed. Reported several times and logged… [here’s the latest one](https://forums.funcom.com/t/ios-challenge-vault-of-the-bat-demons-impossible/227086) > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Frost Giant (armor) - Epic variant missing. > - War Court (armor) - Epic variant missing. > - Black Knight (armor) - Epic variant missing. > - Night Stalker (armor) - Epic variant missing. > - Dafari Cannibal (armor) - Epic variant missing. > - Marksman Outfit (armor) - Epic variant missing. > (probably all delved armors have no epic version atm) These are all the same and yes, it’s been reported a million times, here’s an [example](https://forums.funcom.com/t/cant-craft-epic-armor-from-delving-recipes-on-siptah/249803) Also, it’s already fixed in Chapter 4 > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Delved Recipes (armor) - Can be consumed even if already learned. Already fixed in Chapter 4 > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Container - Load their inventory, even if they are not opened. (If you only load them, when someone opens them, the opening might take a second but the framerate will be way better in well-filled bases.) Not a bug > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Surge-Drops (legendary weapons) - Only have zero to one damage. Already reported multiple times… [example](https://forums.funcom.com/t/legenadry-weapons-that-drops-from-the-surge-mobs-have-0-1-damage-on-them/241659) > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Knocked-Out Thralls - Will disappear if the player turns his back on them and runs for maybe 5 -10 meters while killed NPCs are still there. (singleplayer only) Obviously this has been reported to oblivion as it’s been a thing forever… I doubt throwing it on a list at this point is going to do much for this. They fall underground FYI, if you walk a bit further from them, they’ll pop back up… > [@My Personal Bug-Tracker](https://forums.funcom.com/t/my-personal-bug-tracker/251727/1): > > - Non-Vanilla/Siptah-Chests - Won’t close automatically. This one’s a bit of a complicated one, the jest of it is that the interact events don’t trigger on the escape key, more of an engine issue, if you were to press the interact key again, they would close… but it’s also a known issue. As for why the vanilla chests work? those are a bit more expensive… they use skeletal meshes and actually keep track of players looking inside them. * * * So… are you really trying to convince me that your bug report was super useful and that there was actual stuff in here that brought new information which CS staff could log? And don’t get me wrong, I never said that their bug **fixing** practices are in any way good, instead you can see me say the [opposite](https://forums.funcom.com/t/what-do-you-guys-think-about-latest-stream/251174/76) quite often. But in this case, objectively speaking, I think that they did the correct thing in closing that report as it was simply not useful for them, the customer support staff that is meant to process the report simply wouldn’t have been able to do that due to the nature of the report… no details… lots of separate already known and logged issues listed with no new information. It would’ve just needlessly wasted their time tracking down all those separate things only to see that they’re already logged. In any case, I think I said everything I could have said in this thread so I’ll be moving along 😃 Cheers! --- _[View the full topic](https://forums.funcom.com/t/bug-reports-and-funcom/251882)._