Back when vote kick was added, he was getting kicked every game and eventually stopped signing up, along with many other trolls, their fun was ruined. Are people not even doing that now?
It will be hard to get Funcom to act, unless you bait him into talking badly and you and others report him. That’s by far the easiest way to get a player banned.
I’m not sure if there’s more than one GM left though.
It does sound frustrating when a disruptive player keeps avoiding consequences. GMs should be impartial, but deleting your petition history and not acting against repeat trolls does raise questions. In a low population game, one bad player can really hurt the community and mini games. The best path is to document all incidents clearly and appeal through official support channels. Hopefully, Funcom will address the issue fairly and protect the overall player experience.
I have had issues with this player as well as a PvE player though I won’t get into it here.
What I will say though is that this person affects BOTH the PvP and the PvE community. He is deliberately causing havoc in mini-games, personal interactions, groups, raids, and raidfinders.
Get as many people as possible from the community to do so. The more “matter of fact” petitions with his name or his alts, the better. That means don’t put emotions in it, just the facts. Timestamps, screenshots, videos, etc. all matter along with descriptions so they can understand full context of what’s going on.