Possible? Yes. Probable? not very likely.
We are not all frustrated by the same thing, we agree there are issues with the the zendesk system, we agree it needs a lot of work, but we are on opposite ends of the argument.
And so very well could the moderator doing the investigation. The traffic cop setting there clocks some one going a mile over the speed limit, he makes a judgment call. No worth the effort or the gas. 5 miles over, nice day, they are driving well so eh they let it go. 5 miles over not staying in their lane 