Have your read any post on this forum regard the faith for Chapter 3 ?

There has already people claiming that their reroll did not even work correctly and that their thralls where not recovered.

But I think you misunderstood my point, which is fair enough. My point was not that each of the cases where difficult to handle. My point was to point out how many edge cases there are, and the odds a script which would run as AngryPotato states as petabytes in size, leading to unforeseen bugs making everything even worse is pretty high.

In the end it comes down to risk management and budgeting. Yes they could have spend a week(I think they would need even more) trying to make a script which does as you asked. But it would both be risky and expensive.

The cost would be taken away from Chapter 2, which would increase the risk of it having bugs and lowing the amount of content. Which would increase peoples hatred and disappointment to Age 2 even further.

The risk could lead to even further loss of items and things, which would rial the forum up again. again over this subject.

Or they could go with the decision which means people lost a weekend of play.

Should people be mad at funcom for all of this yes
Should they have acted quicker yes
Should they have sent out a warning about potential reroll yes.
Should they need to do something to make up for peoples loss yes

But was the reroll the right thing also yes.