# Cannot contact to login server

**URL:** <https://forums.funcom.com/t/cannot-contact-to-login-server/183281>\
**Category:** Bug Reports\
**Created:** [November 30, 2021, 8:23am UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281 "2021-11-30T08:23:34Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![alergy](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@alergy](https://forums.funcom.com/u/alergy)\
**Post date:** [November 30, 2021, 8:23am UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/1 "2021-11-30T08:23:35Z")

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As of this morning I get a “Cannot contact to login server” when I try to start the game. It was OK last night and everything else is working ok. Is there a server problem?

Later: just for completeness, not on steam. Problem persists after 2 hours

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**Author:** ![Anaelurec](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/anaelurec/32/72822_2.png) [@Anaelurec](https://forums.funcom.com/u/Anaelurec)\
**Post date:** [November 30, 2021, 9:00am UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/2 "2021-11-30T09:00:00Z")

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I know 4 of us having that problem, yes. Some of us on Steam, some not.

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**Author:** ![RavenLure](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ravenlure/32/62033_2.png) [@RavenLure](https://forums.funcom.com/u/RavenLure)\
**Post date:** [November 30, 2021, 9:50am UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/3 "2021-11-30T09:50:09Z")

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I am glad I am not the only one who is having issues connecting to the server! Just for the record I am entering through Steam.

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**Author:** ![LexXxich](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lexxxich/32/268_2.png) [@LexXxich](https://forums.funcom.com/u/LexXxich)\
**Post date:** [November 30, 2021, 10:49am UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/4 "2021-11-30T10:49:26Z")

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I also experience the same issue, not on Steam, trying to connect from Eastern Europe. According to Steam data, some people are able to login (concurrent players higher than 0), so it might be geographical problem with internet topology.

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**Author:** ![RavenLure](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ravenlure/32/62033_2.png) [@RavenLure](https://forums.funcom.com/u/RavenLure)\
**Post date:** [November 30, 2021, 10:55am UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/5 "2021-11-30T10:55:47Z")

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I am in Eastern United State half a world away. And I am on steam…

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**Author:** ![RWIAE](https://avatars.discourse-cdn.com/v4/letter/r/58956e/32.png) [@RWIAE](https://forums.funcom.com/u/RWIAE)\
**Post date:** [November 30, 2021, 11:25am UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/6 "2021-11-30T11:25:16Z")

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Eastern US as well, going though the Funcom patcher, can’t log in either.

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**Author:** ![stinksalot](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@stinksalot](https://forums.funcom.com/u/stinksalot)\
**Post date:** [November 30, 2021, 11:52am UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/7 "2021-11-30T11:52:23Z")

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Western Europe here , going through FC patcher, no connection to login server.

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**Author:** ![Svella](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/svella/32/393_2.png) [@Svella](https://forums.funcom.com/u/Svella)\
**Post date:** [November 30, 2021, 12:00pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/8 "2021-11-30T12:00:52Z")

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Yup, just wanted to get my daily key, no login possible.

At least the login servers for the original still work and I learned I sold a bunch of cosmetics there  
(❁´◡`❁)

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**Author:** ![spookdragon](https://avatars.discourse-cdn.com/v4/letter/s/b5a626/32.png) [@spookdragon](https://forums.funcom.com/u/spookdragon)\
**Post date:** [November 30, 2021, 12:07pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/9 "2021-11-30T12:07:13Z")

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I also get “Cannot contact login server”. I have tried using both Steam and the regular launcher.

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**Author:** ![Aeryl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/aeryl/32/129897_2.png) [@Aeryl](https://forums.funcom.com/u/Aeryl)\
**Post date:** [November 30, 2021, 12:15pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/10 "2021-11-30T12:15:24Z")

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> [@LexXxich](#):
>
> According to Steam data, some people are able to login (concurrent players higher than 0), so it might be geographical problem with internet topology.

Steam counts as the game as running even if you only have the patcher up.

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**Author:** ![NacMac](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/nacmac/32/1364_2.png) [@NacMac](https://forums.funcom.com/u/NacMac)\
**Post date:** [November 30, 2021, 12:49pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/11 "2021-11-30T12:49:48Z")

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same here using the game client (not steam) was connecting yesterday no problems windows network troubleshooting says its at funcoms end

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**Author:** ![Fenrir](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/fenrir/32/31207_2.png) [@Fenrir](https://forums.funcom.com/u/Fenrir)\
**Post date:** [November 30, 2021, 1:11pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/12 "2021-11-30T13:11:58Z")

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Went to get daily login key, 6 hours later still cannot login. I wonder whether Funcom has noticed by now.  
(stand alone game client)

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**Author:** ![SWLaholic](https://avatars.discourse-cdn.com/v4/letter/s/e99b99/32.png) [@SWLaholic](https://forums.funcom.com/u/SWLaholic)\
**Post date:** [November 30, 2021, 2:04pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/13 "2021-11-30T14:04:12Z")

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I am experiencing the same problem ☹

SWL account page does not load either.

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**Author:** ![rfmcas](https://avatars.discourse-cdn.com/v4/letter/r/858c86/32.png) [@rfmcas](https://forums.funcom.com/u/rfmcas)\
**Post date:** [November 30, 2021, 2:19pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/14 "2021-11-30T14:19:41Z")

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Me and my son in Ireland, plus friends in UK have the problem too.

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**Author:** ![xzreasel](https://avatars.discourse-cdn.com/v4/letter/x/b38774/32.png) [@xzreasel](https://forums.funcom.com/u/xzreasel)\
**Post date:** [November 30, 2021, 2:30pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/15 "2021-11-30T14:30:42Z")

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I have same problem, logging via funcom game client from Poland

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**Author:** ![Dreamingwolf](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dreamingwolf/32/80360_2.png) [@Dreamingwolf](https://forums.funcom.com/u/Dreamingwolf)\
**Post date:** [November 30, 2021, 2:43pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/16 "2021-11-30T14:43:07Z")

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i called the funcom customer service call center, and while on hold waiting for an agent someone came on the line and informed me of something I wasnt aware of … my car warranty had expired.

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**Author:** ![AndyB](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/andyb/32/79238_2.png) [@AndyB](https://forums.funcom.com/u/AndyB)\
**Post date:** [November 30, 2021, 2:46pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/17 "2021-11-30T14:46:53Z")

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We’re currently looking into the issue. Thank you for your patience!

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**Author:** ![darxide](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/darxide/32/557_2.png) [@darxide](https://forums.funcom.com/u/darxide)\
**Post date:** [November 30, 2021, 3:05pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/18 "2021-11-30T15:05:00Z")

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Login servers and game servers aren’t the same. When the login server goes down, if you’re already in then you will most probably be able to stay in.

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**Author:** ![trustman](https://avatars.discourse-cdn.com/v4/letter/t/e495f1/32.png) [@trustman](https://forums.funcom.com/u/trustman)\
**Post date:** [November 30, 2021, 3:12pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/19 "2021-11-30T15:12:26Z")

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same problem here, since morning… same error… steam account too.

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**Author:** ![gruen](https://avatars.discourse-cdn.com/v4/letter/g/9e8a1a/32.png) [@gruen](https://forums.funcom.com/u/gruen)\
**Post date:** [November 30, 2021, 3:30pm UTC](https://forums.funcom.com/t/cannot-contact-to-login-server/183281/20 "2021-11-30T15:30:23Z")

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Same thing here in socal. Also, if I click on the Account button, I get “This site can’t be reached. **[account.secretworldlegends.com](http://account.secretworldlegends.com)** took too long to respond.”

[Next page](https://forums.funcom.com/t/cannot-contact-to-login-server/183281.md?page=2)
