# Cant access offical server after crash

**URL:** <https://forums.funcom.com/t/cant-access-offical-server-after-crash/216499>\
**Category:** PC Bug Reports\
**Tags:** bug, steam, Report-Received\
**Created:** [December 27, 2022, 10:55pm UTC](https://forums.funcom.com/t/cant-access-offical-server-after-crash/216499 "2022-12-27T22:55:55Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Calador](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/calador/32/89577_2.png) [@Calador](https://forums.funcom.com/u/Calador)\
**Post date:** [December 27, 2022, 10:55pm UTC](https://forums.funcom.com/t/cant-access-offical-server-after-crash/216499/1 "2022-12-27T22:55:55Z")

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> ## Basic Info:
> 
> Platform: Steam  
> Issue Type: Crash  
> Game Mode: Online Official  
> Server Type: PvP  
> Map: Exiled Lands  
> Server Name: 1960  
> Mods: None

* * *

> ## Bug Description:
> 
> Unable to log in. I was kicked from the game. I can access other servers so ping is not an issue. Was 46 today. 1 in 20 tries gets me in for 10 seconds. Then it kicks me out again. Most times I cannot even access the server. I’ve been playing for 1 year no issues until this week. First happened as I was running past a huge base. When I respawn in (1 in 20) still in same location…is that causing it? Eitherway, i’ve lost 8 hours of loot i’d been collecting. Not happy. Would like it returning to me and access again please. Thanks

* * *

> ## Bug Reproduction:
> 
> Contacted support. Told to leave a report here.

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**Author:** ![Sarealac](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/sarealac/32/101022_2.png) [@Sarealac](https://forums.funcom.com/u/Sarealac)\
**Post date:** [January 2, 2023, 5:48pm UTC](https://forums.funcom.com/t/cant-access-offical-server-after-crash/216499/2 "2023-01-02T17:48:07Z")

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Hello @Calador,

We are aware that Players are having issues accessing some Official Servers. We will add your information to our current report.

We appreciate your patience and understanding while we look into this!

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [January 16, 2023, 5:48pm UTC](https://forums.funcom.com/t/cant-access-offical-server-after-crash/216499/3 "2023-01-16T17:48:32Z")

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