Can't log into my account for free


#1

Hello i’m trying to log into my acconut while the halloween event but i have the “error not paid”
i tried to reactivate my account without paying and i managed to log in but just few minutes, now it’s frozen again .


#2

Same here. I cant log into my payed account


#3

I’m sorry to hear you’re having trouble logging in. There are a few reasons this might happen, depending on your account’s exact status and circumstances, so I’m afraid this isn’t something we can troubleshoot through the forums. Please submit an email support ticket in order to allow us to help you with this login issue:

I apologize for any inconvenience this has been causing, in the meantime. Our support team will answer your email tickets as soon as they can.


#4

Can’t log into mine either, other people in the game saying the same as well.


#5

The free login week should be enabled as of now (~9:00 AM EDT, October 12 2018)


#6

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