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Platform: PlayStation 5
Issue Type: Other
Game Mode: Online Official
Server Type: PvE-Conflict
Map: Exiled Lands
Server Name: 3515


Bug Description:

my character is stuck in the floor and i cant log into the server. i just get disconnected every time i try. this is the second time this has happened and i lost months of work. it seems to be just this one location that is glitched or something. last time i had a teleporter there and as i was teleporting i got disconnected and could not log on to the server. i filed a report but nobody replied after the second transaction with them. i moved the teleporter and have had no problems using them since. however i logged my character off on the same place that i had the problem before and now i cannot log on to the server again. please help me before i loose all of my stuff for the countless time in a row due to glitches. i am stuck in a floor or something on top of one of the dev made buildings on top of the executioners cave. i am in a pyramid shaped building on the roof. sometimes if i get on for a second the game and building load with no placeables or doors visible and i immediately get kicked from the server. it says disconnected from server every time and i have no problems logging on to my other official server either. it is this one spot that seems to have a glitch.


Bug Reproduction:

i logged off with no problems and now it wont let me get on the server again?nd paste it into a new report. Thank you!

1 Like

Greetings Exile,

Thank you for your report. Could you record a short video to better showcase the situation?

Also, please share a screenshot of the map while pointing to the location where you are stuck.

Thank you in advance.

i am not very tech savy and would not know how to do any of that. i am playing on ps4 and have to use a computer to even get help. i dont even have a cell phone. im not sure how a video of the game not loading would help either its pretty self explanitory and i already said i was stuck on the dev made building over the executioners cave. even described i was in a pyramid shaped building its not hard to find.

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