# Can't Login, can not play at all **URL:** \ **Category:** General Discussion\ **Tags:** pc, question\ **Created:** [November 2, 2020, 5:22pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606 "2020-11-02T17:22:14Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![pwillie54](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pwillie54/32/52969_2.png) [@pwillie54](https://forums.funcom.com/u/pwillie54)\ **Post date:** [November 2, 2020, 5:22pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/1 "2020-11-02T17:22:14Z")
Seems myself and a whole lot of others can not play via steam right now due to unable to login error. Anyone know if it’s a steam issue or gportal or funcom or whats going on? ---
**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\ **Post date:** [November 2, 2020, 5:26pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/3 "2020-11-02T17:26:47Z")
@drachenfeles meant to post this: > [@Core Game: Failed to Login! - Fail to login to Funcom?](https://forums.funcom.com/t/core-game-failed-to-login-fail-to-login-to-funcom/146562/23): > > Hello @Grymm, we’ve verified that this issue is related to the Steam services as the game client is having trouble accessing their connection manager servers, which can be verified by the following line in the game log: LogFuncomLiveServices:Error: Login failed: Failed to connect to Steam WebAPI GetUserInfo: Timeout. These downtimes usually last from a few minutes to a couple of hours, after which the live services should resume working as expected. ---
**Author:** ![KaligarPprime](https://avatars.discourse-cdn.com/v4/letter/k/a6a055/32.png) [@KaligarPprime](https://forums.funcom.com/u/KaligarPprime)\ **Post date:** [November 2, 2020, 5:41pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/5 "2020-11-02T17:41:00Z")
This sucks because without the current log in system we cannot even play single player mode. FIX this please. ---
**Author:** ![fremduk](https://avatars.discourse-cdn.com/v4/letter/f/c77e96/32.png) [@fremduk](https://forums.funcom.com/u/fremduk)\ **Post date:** [November 2, 2020, 5:42pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/6 "2020-11-02T17:42:32Z")
According to steam threat Funcom Social network is offline now for over 3h prevent any new players from log in … ---
**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\ **Post date:** [November 2, 2020, 5:43pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/7 "2020-11-02T17:43:57Z")
I will repost for you guys: ![image](https://global.discourse-cdn.com/funcom/original/3X/3/4/3472c14514b609ed751e1f9515822dcc04fcbc2f.png) ---
**Author:** ![pwillie54](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pwillie54/32/52969_2.png) [@pwillie54](https://forums.funcom.com/u/pwillie54)\ **Post date:** [November 2, 2020, 5:44pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/8 "2020-11-02T17:44:09Z")
Cool now we know, i guess they’re working on it. ---
**Author:** ![kernbanks](https://avatars.discourse-cdn.com/v4/letter/k/7993a0/32.png) [@kernbanks](https://forums.funcom.com/u/kernbanks)\ **Post date:** [November 2, 2020, 5:47pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/9 "2020-11-02T17:47:34Z")
> [@Core Game: Failed to Login! - Fail to login to Funcom?](https://forums.funcom.com/t/core-game-failed-to-login-fail-to-login-to-funcom/146562/23): > > gFuncomLiveServices:Error: Login failed: Failed to connect to Steam WebAPI GetUserInfo: Time I didn’t notice this thread when i jsut posted mine… i think they are in league with my wife trying to get me to do my laundry. ---
**Author:** ![Styggh](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@Styggh](https://forums.funcom.com/u/Styggh)\ **Post date:** [November 2, 2020, 6:21pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/10 "2020-11-02T18:21:50Z")
Can the need to log in to the live-servers be removed at least for the singleplay? Or perhaps have a cached login for people who have a bad internetconnection but still sant to play solo? ---
**Author:** ![pwillie54](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pwillie54/32/52969_2.png) [@pwillie54](https://forums.funcom.com/u/pwillie54)\ **Post date:** [November 2, 2020, 6:33pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/11 "2020-11-02T18:33:21Z")
Dishes here…lol, I’ll just keep surfing the forum. ---
**Author:** ![TheRedMother](https://avatars.discourse-cdn.com/v4/letter/t/6bbea6/32.png) [@TheRedMother](https://forums.funcom.com/u/TheRedMother)\ **Post date:** [November 2, 2020, 6:53pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/12 "2020-11-02T18:53:55Z")
Funcom - u r the greatest … (fill in what u want). One mess after mess. You have managed really successfully to completely destroy a good game. Of course the login problems is fault of steam. Xou’re doing everything right. ---
**Author:** ![KaligarPprime](https://avatars.discourse-cdn.com/v4/letter/k/a6a055/32.png) [@KaligarPprime](https://forums.funcom.com/u/KaligarPprime)\ **Post date:** [November 2, 2020, 7:24pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/16 "2020-11-02T19:24:06Z")
It’s a beautiful day in my neighborhood… ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [November 9, 2020, 7:24pm UTC](https://forums.funcom.com/t/cant-login-can-not-play-at-all/146606/17 "2020-11-09T19:24:13Z")
Closed on November 9, 2020, 7:24pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.