Can't open please help

After launch, can see a login page with username and pw, and a Japanese house background, then after about 3 seconds, the whole screen turns white, with only the mouse left. Please help.

Hey there Darius, sorry to hear of the trouble. Please try disabling any antivirus software you may have running and open the launcher, but instead of clicking Start click the Options button at the top right of the launcher, then click Repair Broken Data. You can click Start after it finishes. If that doesn’t help then please go to and submit an email ticket with Age of Conan selected for the product and Tech selected for the ticket type. We’ll be happy to assist you further once we have you in the tech support queue.