Can't play with my friend

Trying to play with my friend during the free weekend (he doesn’t have Conan) and when I try to join him on Singleplayer/co-op I get the error message “Could not connect to server. Your connection to the host has been lost”. If he tries to join me on Singleplayer/co-op he gets the same message, how do I solve this?

I’m having trouble finding the official thread to link, but I read it recently. If I can remember right, the person hosting needs to complete the game intro before inviting the other person for Co-op. Don’t invite until you have reached newb river.

edit - found the thread

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