Game mode: General
Type of issue: Retail Purchase - CD Key not working
Server type: All server types
I can’t upgrade my Steam version of Conan Exiles to Collector’s Edition. When I click the Barbarian Edition button it says:
"We were not able to verify that you have purchased Conan Exiles - Barbarian Edition. Please make sure you logged in with the correct Steam account.
But I already have a key and it doesn’t say how I can claim it.
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
- Click Barbarian Edition in the main menu
- Log in with Steam
- Read the notification as described above